3 Property Management Musts in the Holiday Season

Whether you just sung the classic holiday song in your head while reading the previous sentence or haven’t quite eased into the seasonal spirit just yet, there is no denying: This is an action-packed stretch of the year.

We’ve officially gotten through Thanksgiving. Hanukkah is just around the corner. Christmas will be here before we know it. And then, bam, it’ll be a new year. With so many fun happenings, folks are naturally excited and having their attention spans pulled in every possible direction.

So, as a property manager, how can you make things easier for your tenants and, ultimately, yourselves? Here are three property management musts here in the holiday season to ensure smooth sailing through it:

1) Communicate your schedule (and ideally garner your tenants’ too). Odds are that your office hours will be a little different on Christmas Day, New Year’s Day and perhaps others. So, if you’re not going to be quite as easily accessible on these days (or others... any time of the year!), let your tenants know. Likewise, if there will be anything to hold up your typical PM/tenant relationship on the tenant’s end, ideally they will disclose those happenings ahead of time, too.

2) Be proactive. For as nutty as things may be leading up to the holidays, how nutty do you want them to be after the holidays? Think about the things you can do now as opposed to having them pile up post-holidays. Undoubtedly, there may be an influx of requests, needs and more after the holidays, so do what you can now to better ensure a peaceful return.

3) Show your gratitude. Think of all the folks you work with on a daily basis – spanning your vendors, tenants and everyone in between. Taking a moment to show your gratitude or simply saying “thanks” or “happy holidays” can go a long way in maintaining or enhancing a relationship. And, on that note, we are wishing our wonderful readers happy holidays and here is to an amazing 2021!